PATIENT SATISFACTION

5-Star rating by Medicare

HHCAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their recent experiences with a home health agency. Use the results shown here to compare home health agencies based on 4 important home health agency quality topics.

Star ratings are only displayed for home health agencies that submit at least 40 completed home health patient surveys in the reporting period. More stars are better. Number of completed surveys 152 Survey response rate 41%

How often the home health team gave care in a professional way?

PrimeCare Home Health – 93%

National average – 88%

Texas average – 89%

How well did the home health team communicate with patients?

PrimeCare Home Health – 88%

National average – 85%

Texas average – 85%

Did the home health team discuss medicines, pain, and home safety with patients?

PrimeCare Home Health – 89%

National average – 83%

Texas average – 85%

How do patients rate the overall care from the home health agency?

PrimeCare Home Health – 88%

National average – 84%

Texas average – 84%

Would patients recommend the home health agency to friends and family?

PrimeCare Home Health – 84%

National average – 78%

Texas average – 78%